Question 1

What does your fee structure entail?

Accepted Answer

We charge 10% of the monthly rental amount. This covers routine property inspection, maintenance / repair coordination, and monthly rent collection. In addition, we charge 50% of the first month's rent to cover a new tenant placement.

Question 2

How do you perform tenant screening?

Accepted Answer

This is an area we truly shine. We have an extremely thorough tenant screening process. Criminal background checks, employment and income verification, credit checks, local and national eviction checks, and rental history verification are all part of our standard screening procedure.

Question 3

Any guarantees?

Accepted Answer

Absolutely, you can bet your bottom dollar on it! If we perform your tenant screening, we believe we should stand by our tenant placement. Therefore, if the tenant we place has to move out within the first 12 months, we will help you find a new tenant free of charge. In the very rare case that a tenant we place needs to be evicted during the first 12 months for nonpayment of rent, we will cover the costs of the eviction. This includes our attorney filing fees, server fees, and lock change costs so you're not left out of pocket.

Question 4

How is your management agreement structured?

Accepted Answer

Our property management agreement is on a month-to-month basis. This means that you can cancel your management agreement at any time, although we are confident that you, like many of our loyal clients, will have us as your property management partner for years to come.

Question 5

What are your lease terms?

Accepted Answer

Tenants sign a 12 month minimum lease and can renew their lease once it is up at no additional cost to the owner or the tenant.

Question 6

Who draws up your leases?

Accepted Answer

Our attorney handles all leases and ensures that they are in compliance with all local, state, and federal laws. While some property management companies simply utilize standard leases that are mostly outdated, our attorney draws up each lease specifically for your property. This attention to detail ensures your lease includes all the updated laws applicable, and addresses very specific instances and situations that may come up during tenancy.

Question 7

How do tenants make their rent payments?

Accepted Answer

Tenants can pay rent using our tenant portal which is available in a desktop and mobile app version. Payments can be made via ACH transfers, Debit and Credit cards, Personal Checks and Money Orders.

Question 8

How do owners receive their pay-outs?

Accepted Answer

Our preferred choice is sending your monthly pay-outs via ACH transfers. In the event we need to mail pay-outs, this is also an option. Owners also have access to a desktop and mobile application portal.

Question 9

Do you have any maintenance up-charge or markups?

Accepted Answer

Absolutely not. This goes against our policy to empower property owners to maximize their real estate investments. While some companies view property maintenance and repairs as a way to make extra money, we believe that it's our job to find the best possible solution at the most reasonable price so you can save money in the long run. We only work with licensed repair vendors, and their standard service costs are the prices you pay. With full transparency top-of-mind, all repair invoices can be easily viewed in your owner's portal that you will be able to access 24/7/365.

Question 10

Can you assist me in buying or selling my investment property(s)?

Accepted Answer

We sure can. As a licensed real estate brokerage in the state of Florida, we have a team of qualified experts who specialize in assisting investors with their real estate needs. If you have ever wanted to own rental property, convert your primary residence to a rental property, add to your existing portfolio, or sell your rental property, our team is qualified to produce outstanding results based on your unique needs.

You’ve Got Questions and We’ve Got Answers